Customer support
without the chaos.
Bring every customer conversation, teammate, and next step into one focused workspace.
No card required · Set up in minutes
Inbox
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94%
CSAT score
Avg. reply
4m
This week
On track
28
Resolved today
The essentials, elevated
One calm place for every conversation.
Built for support teams that care about quality.
Instant messaging with live typing indicators and message notifications.
Auto-assign tickets, escalate priorities, and close resolved conversations.
Track resolution rates, response times, and team performance metrics.
Manage agents, roles, and workload distribution across your team.
Connect with your existing CRM to manage customer data seamlessly.
Self-service articles and FAQs for customers to find answers quickly.
A plan that fits the way you support.
Start small, scale confidently, and adjust seats whenever your team grows.
Starter
1-3 agent seatsBilled annually, saves 20%
For lean support teams getting live chat organized.
Included in this plan
1 workspace widget
14-day trial. 3 agent seats, 1 widget, core inbox, and basic reporting.
- Real-time inbox and notifications
- Customer history and assignments
- Starter knowledge base
- Core analytics dashboard
Growth
1-8 agent seatsBilled annually, saves 20%
For small teams scaling up with more agents and automation.
Included in this plan
2 workspace widgets
14-day trial. 8 agent seats, 2 widgets, basic automation, and email support.
- Everything in Starter
- Up to 8 agent seats
- 2 workspace widgets
- Basic automation rules
- Expanded analytics dashboard
Professional
1-15 agent seatsBilled annually, saves 20%
For growing teams that need automation and deeper visibility.
Included in this plan
3 workspace widgets
14-day trial. 15 agent seats, 3 widgets, automation, CRM sync, and priority support.
- Everything in Growth
- Automation rules and routing
- CRM sync for customer records
- Advanced analytics exports
- Priority support response
Enterprise
16+ agent seatsBilled annually, saves 20%
For larger operations with customizable support capacity.
16+ agent seats / $599/agent/mo
Custom workspaces
Scoped onboarding. 16 agent seats, custom workflows, SLA planning, and dedicated support.
- All Professional features
- Custom integrations and data flows
- SLA and escalation planning
- Dedicated account manager
- 24/7 phone support
Pricing flow
1. Pick the operating model
Choose a plan around agent count, widgets, and the automation your team needs.
2. Create the workspace
The selected plan follows you into signup so setup starts with the right context.
3. Invite and configure
Add agents, connect widgets, then turn on knowledge base and CRM workflows.
4. Scale when ready
Move up cleanly as conversation volume, routing rules, and coverage grow.
Customer stories
Loved by support teams
See how companies are transforming their support.
“Links transformed how we handle customer support. Response times dropped by 60%.”
Sarah Johnson
Customer Success Manager / TechStart Inc
“The automation rules alone saved us hours every week. Our team can focus on complex issues.”
Marcus Chen
Support Director / Global Solutions
“Real-time collaboration features make it feel like we're all in the same room.”
Elena Rodriguez
Head of Support / Cloud Innovations